Disclosure

 

THIS PROGRAM IS NOT A HEALTH INSURANCE POLICY. It provides discounts at certain health care providers for medical services. This program does not make payments directly to the provider of services. The program member is obligated to pay for all services but will receive a discount from those providers who have contracted with the Discount Medical Plan Organization, AccessOne Consumer Health, Inc.:

84 Villa Road 
Greenville, South Carolina 29615 

 

1. DESCRIPTION OF PROGRAM’S FEATURES

Each Member is entitled to receive discounts on specified services and receive other services (collectively, "Services") when using a participating provider ("Provider") as set forth in the Membership Handbook, which is incorporated into this Agreement by reference. Members are entitled to receive certain Services from Providers at predetermined rates and certain other Services for a percentage discount off the Provider’s normal retail prices for such Services. Other terms and conditions regarding Services, the Services eligible for discounts, and the discounted fees for the Services included are listed in the membership kit and are subject to change, modification, or substitution by ACCESSONE at any time without notice to the Member. Fees for Services vary by region. In order to receive Services at the discounted rate, a Member must present his/her Membership ID Card to the Provider before Services are rendered. Members must pay the Provider directly at the time of Service unless otherwise agreed upon between Provider and Member. If a Member wishes to confirm whether a Program discount is available for a particular Service, or wishes to confirm the current fee for a particular Service, he/she should telephone a Member Services Representative at the toll-free number on the Membership ID Card.

 

2. MEMBERSHIP TERM

Once the initial fee for membership in the Program (“Membership Fee”) and any enrollment, processing or other fee is paid, a Member will be entitled to all Services for the term (“Membership Term”) the Member selects at the time of activation commencing on the date of ACCESSONE’s receipt of the activation, so long as Member continues to pay required Membership Fees and otherwise complies with the terms of this Agreement. Members may select from Membership Terms offered at the time of activation which may include monthly,semi-annual, or annual options.  Member may change the Membership Term by calling Member Services before the new Membership Term at the number on the Membership ID card.

 

3. AUTOMATIC RENEWAL OF MEMBERSHIP TERM

At the conclusion of the Membership Term, membership in the Program will be renewed automatically unless the Member notifies ACCESSONE, either by telephoning a Member Services Representative at the number on the Membership ID Card or by providing written notification to ACCESSONE before the new Membership Term, that he/she wishes to cancel his/her Membership in the Program. In addition to providing notification to ACCESSONE in order to terminate his/her membership, the Member also must return his/her Membership ID Card to ACCESSONE before the new Membership Term. If the Member either fails to notify AccessOne of his/her election not to continue the membership and/or fails to return the Membership ID Card as required herein, membership in the Program will be renewed automatically and the Membership Fee for an additional term will be charged by debit to the Member’s checking account, as applicable. Should a Member have any questions concerning the Program, or the continuation or cancellation of membership, he/she should telephone a Member Services Representative at the number on the Membership ID Card.

 

4. CANCELLATION AND REFUND OPTION

If a Member is not satisfied with the Program and wishes to terminate his/her membership, the Member may cancel the membership for any reason by notifying AccessOne in writing or by telephoning a Member Services Representative at the number on the Membership ID Card and by immediately returning his/her Membership ID Card to AccessOne.  A Member may cancel within the first 30 days from the Receipt of Membership card and/or fulfillment materials, the Member will receive a full refund of the membership fee, less the non refundable enrollment fee incurred by AccessOne.  If the Member cancels after the first 30 days, Membership in the Program will terminate at the end of the Membership Term following the date that AccessOne receives the notice of cancellation. If the billing frequency is greater than monthly (i.e. semi-annually or annually), the Member will be provided a prorated refund of the Membership Fee paid for any unused portion of the Membership Term remaining after the next monthly anniversary of the Member’s activation. Any cancellation of Membership in the Program will not affect any Services or discounts received by a canceling Member before the effective date of the cancellation.

 

5. COMPLAINT PROCEDURE

Any complaint regarding Program Membership should be directed to Member Services at the toll-free number on your ID Card or in writing to the address shown in #10 below.

 

6. MEMBERSHIP PAYMENT/BILLING

Unless payment is made by check (other than a direct debit), payment of the initial Membership Fee and any renewal Membership Fee will be made automatically by a debit to the Member’s checking account (depending on the payment option authorized by the Member) for the full amount of the Membership Fee for the Membership Term. Members who chose to pay Membership Fees by a direct charge against the Member’s credit card or by a direct debit to the Member’s checking account statement may not receive notice from AccessOne of a subscription payment due; rather, the Member will be notified of the billing in his/her credit card or checking account statement. Each Member hereby authorizes AccessOne to bill and receive payment for the Membership Fee as set forth in this Agreement. AccessOne reserves the right to increase the Membership Fee for a future Membership Term, in which case the Member will be notified and the Membership Fee increased, which will be effective upon renewal of the Program Membership.

 

7. MEMBER ACKNOWLEDGEMENTS
(a) Unless the Member cancels his/her membership in accordance with Paragraphs 3 and 4 of this Agreement, the Program Membership will be automatically renewed on the first day following the conclusion of a Membership Term, and payment of the Membership Fee for the new Membership Term will be made by a debit to his/her checking account (other than a direct debit). If the payment was made by check, Member will receive a bill for the Membership Fee.
(b) Membership in the Program and or Member’s rights or duties under this Agreement may not be assigned or delegated without the prior express written consent of AccessOne. Member agrees that he/she will use his/her Program Membership only for his/her personal benefit or for the benefit of his/her Family Members (if Family Program is elected). "Family Members" are family members living with the Member or family members not living with the Member who are financially dependent upon the Member. A Member’s violation of this Paragraph 7(d) may, at the discretion of AccessOne, result in immediate termination of the Program Membership.
(c) AccessOne bears no responsibility for the payment of (or contribution to) any use, sales or other tax that may be imposed on the Servmces by any federal, state or other taxing authority. Payment of such taxes will remain the sole responsibility of the Member or the Provider of the Services, as applicable.
(d) Member is responsible for paying Providers and/or vendors for Services rendered at time of Service unless otherwise agreed upon by Member and Provider or vendor.
(e) All Providers and/or vendors are independent contractors, and AccessOne is in no way responsible for the Services provided by a Provider or vendor.
(f) The Program is not insurance and it may not reduce deductibles, co-payments or other out-of-pocket expenses for Services that are covered by insurance.